We surveyed more than 650 travelers to pinpoint gaps within the current travel ecosystem and identify the ways in which service, technology, and innovation can help alleviate frustrations hindering the traveler experience.
Download the full findings to learn why travelers say:
- Tech Innovation is Crucial: 93% of corporate travelers demand greater technological advancements.
- AI Adoption is Imminent: 87% of travelers are ready for AI to handle their travel bookings automatically.
- Gen Z Calls for Change: Younger travelers express high dissatisfaction with current travel experiences.
- Bleisure Travel is Rising: 90% of business travelers have blended business with leisure, with 98% affirming it boosts their work performance.
